Need Immediate Help?

If you or someone you know is in crisis, please reach out:

SAMHSA National Helpline: 1-800-662-4357
Free, confidential, 24/7, 365-day-a-year treatment referral and information service.

988 Suicide & Crisis Lifeline: Call or text 988
Crisis Text Line: Text HOME to 741741

🔥 Getting Started

How do I create my first tracker?

Getting started is simple:

  1. Open Since and tap the + button
  2. Give your tracker a name (e.g., "Sober", "Smoke-Free", "New Beginning")
  3. Select your start date -- the day your journey began
  4. Choose an icon and color that feels right
  5. Tap Save

That's it. Since will start counting your days immediately.

Can I track multiple things at once?

Absolutely. You can create as many trackers as you need:

  • Sobriety from alcohol
  • Days since quitting smoking
  • Exercise streak
  • Meditation practice
  • Any personal milestone

Each tracker has its own timeline, milestones, and daily quotes.

What if I need to reset a tracker?

Recovery isn't always linear, and Since understands that. To reset:

  1. Open the counter you want to reset
  2. Tap Reset
  3. Confirm the fresh start

The compassionate reset starts your current streak again from today while keeping your full history and your best streak intact. There's no judgment and no shame, and the progress you've already made is never erased. Every new beginning is worth counting.

✨ Features

How do daily quotes work?

Each day, Since presents a new quote from our library of 365+ carefully curated quotes. Categories include:

  • Recovery: Quotes about strength and perseverance
  • Motivation: Inspiring words to keep you moving
  • Mindfulness: Present-moment awareness
  • Stoic Philosophy: Ancient wisdom for modern challenges
  • Self-Compassion: Being kind to yourself
  • Resilience: Bouncing back stronger

Quotes appear on your counter cards, refreshing each day to keep you company on your journey.

How do milestones work?

Since automatically celebrates your progress at key milestones:

  • Day 1: The brave start
  • 7 days: Building momentum
  • 30 days: Forming new habits
  • 90 days: The turning point
  • 1 year: A transformed life
  • 1,000 days: Legendary achievement

Each milestone includes a special celebration animation and an encouraging quote.

How do I add widgets?

Home Screen widgets:

  1. Long-press on your Home Screen until apps jiggle
  2. Tap the + button in the top left
  3. Search for "Since"
  4. Choose your widget size
  5. Long-press the widget to select which tracker to display

Lock Screen widgets:

  1. Long-press on your Lock Screen
  2. Tap Customize
  3. Add Since to the widget area below the time

Widgets are a gentle, always-visible reminder of your progress.

🔒 Privacy & Security

Can anyone see my data?

No. Absolutely not.

Your data stays on your device and in your personal iCloud account. We cannot access it. We don't collect analytics. We don't use third-party services. No one will ever know what you're tracking unless you choose to tell them.

Read our full Privacy Policy for complete details.

Does the app work offline?

Yes, completely. Since works fully offline. Your trackers, quotes, and milestones are all stored on your device. No internet connection is needed for any feature. iCloud sync happens automatically when you reconnect.

How is my data backed up?

If you have iCloud enabled, your data syncs and backs up automatically. You can also export your data manually from Settings. All data is encrypted both in transit and at rest by Apple's security infrastructure.

⭐ Premium & Billing

What are the pricing options?

Since is a paid app and every plan unlocks every feature:

  • Monthly: $1.99/month, with a 7 day free trial
  • Yearly: $9.99/year (about 58% saving), with a 7 day free trial
  • Lifetime: $19.99 one time purchase, no trial

Subscriptions renew automatically unless cancelled at least 24 hours before the end of the period. Manage or cancel anytime in your Apple Account settings.

How do I restore my purchases?

  1. Open Since
  2. Go to Settings
  3. Tap Restore Purchases
  4. Sign in with the Apple ID used for the original purchase

How do I cancel my subscription?

  1. Open Settings on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Find Since and tap Cancel Subscription

You'll keep access until the end of your current billing period. Your data stays on your device regardless.

🔧 Troubleshooting

Widgets aren't updating

  1. Open Since to refresh data
  2. Remove and re-add the widget
  3. Restart your iPhone
  4. Check that Background App Refresh is enabled for Since

Trackers aren't syncing across devices

  1. Ensure you have an active internet connection
  2. Check that iCloud is enabled: Settings > [Your Name] > iCloud
  3. Make sure you're using the same Apple ID on all devices
  4. Force close and reopen the app
  5. Wait a few minutes -- sync can sometimes take time

Notifications aren't working

  1. Go to Settings > Notifications > Since
  2. Ensure notifications are enabled
  3. Check notification settings within the Since app
  4. Make sure Do Not Disturb isn't blocking notifications

💬 Still Need Help?

📧

Email Support

We respond with care and understanding

support@duttlabs.app

We typically respond within 24 hours

💡

Feature Requests

Ideas to make Since better for everyone

support@duttlabs.app

We read every suggestion

🐛

Report a Bug

Help us fix something that isn't working

support@duttlabs.app

Include steps to reproduce

When Contacting Support

Please include the following to help us assist you faster:

  • Your device model (e.g., iPhone 16 Pro)
  • Your iOS/watchOS/macOS version
  • Since app version (found in Settings)
  • A description of the issue
  • Screenshots if applicable

Crisis Resources

Since is a tracking tool, not a substitute for professional help. If you need support:

SAMHSA National Helpline: 1-800-662-4357
988 Suicide & Crisis Lifeline: 988
Crisis Text Line: Text HOME to 741741